Help and Frequently Asked Questions

This year’s OAMHP 2020 Conference is being hosted virtually and takes the form of a conference community site. It’s here where users can access their registered and open workshops, interact with speakers and other attendees, and attend sponsor and exhibitor booths, all from their computer/smartphone web browser.

If you have a question about using the OAMHP 2020 Conference Community site, look through the frequently asked questions below. Should you still require assistance, please email the OAMHP Conference team at

Account and Login:

How do I login to the Conference Community site?

To access the Conference Site, visit from your web browser of choice (we recommend Google Chrome on Windows or Mac), and login with your unique username and password (which would have been emailed to you). If you have changed your password from the default one assigned, be sure to use your new password instead.


How do I change my password?

After logging in to the Conference Community site, click on ‘About’ from the left sidebar (or scroll down to it on mobile devices), then click on ‘Account’. Enter in your ‘Current Password’ in the first field, and then enter your new password under the ‘Change Password’ field, followed by clicking the ‘Submit’ button. If this is successfully, you will be notified on screen, and prompted to sign-in again.


I have forgotten my password…how do I reset it?

Simply visit and beside the username/password login fields will be a ‘Forgot Password’ link. Click this, enter your email address when prompted, and submit the request. If your email is correct, you will receive an email with instructions on how to reset your password. Click the link within this email, and then when prompted enter in your new password (and confirm it). Your new password must be a minimum of 6 characters in length.

How do I adjust my notification settings?

Click on ‘About’, followed by ‘Notifications’, and you will be presented with a list of various actions that can trigger notifications. Simply check/un-check based on your preferences (if you’d like to be notified while logged into the Conference Community site, or emailed). Notifications on the Conference Community site will appear on top of your profile with a red indicator/marker with the number of unread notifications noted.


Accessing Conference Content:

How do I access my workshops?

Once logged into the Conference Community site, click on ‘My Workshops’ to see all of the workshops available to you. This will include the workshops you specifically registered for, any other available workshops you could take part in, as well as the Keynote presentation (and other events). Clicking on the title of a workshop will allow you to access the more detailed information about the workshop, including a Workshop Resources section (containing items to review prior to the workshop, have on-hand during the workshop, and related supplementary material), and the ability to interact with the speaker(s) and other workshop group members/attendees. Simply scroll through the posts here (similar to other social media platforms) and comment/discuss/react to any topics posted by the speaker or other workshop group members.


On the day of the workshop, a link to access the live event will be posted in its respective workshop area (pinned to the top), and will allow you to access directly from your computer. We highly recommend you ensure your internet connection is stable, and you have a working/tested microphone and speakers (preferably headphones/earbuds) connected to make the most of the virtual experience.

How do I check out Conference Sponsors / Exhibitors?

Simply click the ‘Sponsors/Conference Sponsors’ or ‘Exhibitors/Exhibitor Booths’ link to see a list of who is attending the conference. Clicking on the title of your choice will allow you to see what resources might be listed, and take part in active discussion with other attendees and sponsor/exhibitor representatives.

How else can I interact with others or be involved in the conference?

As this year’s event is taking place virtually, OAMHP has implemented some ways to emulate the in-person experience in an online fashion.

  • Commenting/open discussion on topics posted throughout workshops and other open events.
  • The ability to ‘connect’ with other attendees/colleagues (similar to a friends list), and instant message with each other privately right on the Conference Community site.